# Complementary Tools **URL:** https://community.simple-help.com/c/complementary-tools/12.md [Latest](https://community.simple-help.com/latest.md) · [Categories](https://community.simple-help.com/categories.md) --- ## [About the Complementary Tools category](https://community.simple-help.com/t/about-the-complementary-tools-category/68)
**Author:** [@Antony](https://community.simple-help.com/u/Antony)\ **Replies:** 0
Post, see and discuss the tools that you and others use with SimpleHelp and how you use and integrate them. No links to competitors though :wink: --- ## [How to download or copy file with API](https://community.simple-help.com/t/how-to-download-or-copy-file-with-api/481)
**Author:** [@San\_Kuy](https://community.simple-help.com/u/San_Kuy)\ **Replies:** 11\ **Last updated:** [July 20, 2026, 10:20am UTC](https://community.simple-help.com/t/how-to-download-or-copy-file-with-api/481 "2026-07-20T10:20:57Z")
Hi, I want to download or copy a file from a remote machine to my pc. Can we do that with API script Let say I create Tools and want this: Copy from remote machine c:\\logs\\log.txt to my pc at c:\\all-log Is possible t… --- ## [Run toolbox via api](https://community.simple-help.com/t/run-toolbox-via-api/1845)
**Author:** [@nick](https://community.simple-help.com/u/nick)\ **Replies:** 4\ **Last updated:** [April 13, 2026, 6:37pm UTC](https://community.simple-help.com/t/run-toolbox-via-api/1845 "2026-04-13T18:37:55Z")
Is there any way to leverage the api to run a toolbox on a pc. My use case is I want to create a button to run something from a ticket submitted by a user. This would save me logging in to SH, finding their machine in t… --- ## [Patch Management and Reporting with SimpleHelp](https://community.simple-help.com/t/patch-management-and-reporting-with-simplehelp/1044)
**Author:** [@MarsRoad\_Support](https://community.simple-help.com/u/MarsRoad_Support)\ **Replies:** 9\ **Last updated:** [August 9, 2023, 7:34pm UTC](https://community.simple-help.com/t/patch-management-and-reporting-with-simplehelp/1044 "2023-08-09T19:34:41Z")
Hi all, New SimpleHelp customer here. We bought it primarily as a secondary remote access tool in the event our primary app has a hiccup-- always nice to have another way in. Upon setup and use, it’s clear SH does a w… --- ## [HaloPSA Integration](https://community.simple-help.com/t/halopsa-integration/1248)
**Author:** [@Aaron\_Westerman](https://community.simple-help.com/u/Aaron_Westerman)\ **Replies:** 2\ **Last updated:** [March 24, 2023, 1:55am UTC](https://community.simple-help.com/t/halopsa-integration/1248 "2023-03-24T01:55:12Z")
I see HaloPSA has a “Legacy” integration with Simple Help but can’t find much info on using it or even the full capabilities. I’ve spent so much time on SimpleHelp at this point that I’d hate to move to a different Remot… --- ## [Anyone use SimpleHelp Integration API with Connectwise?](https://community.simple-help.com/t/anyone-use-simplehelp-integration-api-with-connectwise/1161)
**Author:** [@Rod\_Arthur](https://community.simple-help.com/u/Rod_Arthur)\ **Replies:** 2\ **Last updated:** [February 6, 2023, 4:54pm UTC](https://community.simple-help.com/t/anyone-use-simplehelp-integration-api-with-connectwise/1161 "2023-02-06T16:54:40Z")
Love a integration if possible to extract the SimpleHelp Machine details, and link them into Connectwise Hardware Configuration for our client base. All the data is there in SimpleHelp, just need a way to link it into C… --- ## [EC2 Scheduler no longer working](https://community.simple-help.com/t/ec2-scheduler-no-longer-working/1078)
**Author:** [@Doug\_Steinschneider](https://community.simple-help.com/u/Doug_Steinschneider)\ **Replies:** 6\ **Last updated:** [July 5, 2022, 1:23pm UTC](https://community.simple-help.com/t/ec2-scheduler-no-longer-working/1078 "2022-07-05T13:23:51Z")
Many years ago I was alerted that there was an EC2 Scheduler - I downloaded it on my SimpleHelp Technician computer and scheduled the stop at 10pm and start at 8am of my EC2 t2.micro instance. I guess my savings per mont… --- ## [Microsoft Teams integration](https://community.simple-help.com/t/microsoft-teams-integration/674)
**Author:** [@geekynickuk](https://community.simple-help.com/u/geekynickuk)\ **Replies:** 3\ **Last updated:** [May 6, 2022, 7:29pm UTC](https://community.simple-help.com/t/microsoft-teams-integration/674 "2022-05-06T19:29:51Z")
Hey, If it’s of use to anyone, I’ve just written a small PHP script which you can point your alerts at using the Send to Web Site functionality, which will take the data (use the “Post event details in XML” format) and … --- ## [PSA/ticketing integration](https://community.simple-help.com/t/psa-ticketing-integration/129)
**Author:** [@cDEV](https://community.simple-help.com/u/cDEV)\ **Replies:** 5\ **Last updated:** [May 9, 2022, 12:35pm UTC](https://community.simple-help.com/t/psa-ticketing-integration/129 "2022-05-09T12:35:27Z")
G’day, I’m a break-fixer that’s been evaluating SimpleHelp for quite some time (currently on the Standard tier). I’m moving to an MSP model (my largest client has concerns over the size of their hourly billed invoices), … --- ## [Web Application Firewalls](https://community.simple-help.com/t/web-application-firewalls/386)
**Author:** [@daniel\_munoz](https://community.simple-help.com/u/daniel_munoz)\ **Replies:** 1\ **Last updated:** [March 4, 2020, 8:05am UTC](https://community.simple-help.com/t/web-application-firewalls/386 "2020-03-04T08:05:12Z")
Can anyone recommend a WAF to protect SH on AWS? --- ## [Enable Swap on AWS Linux machines](https://community.simple-help.com/t/enable-swap-on-aws-linux-machines/337)
**Author:** [@DAMichael](https://community.simple-help.com/u/DAMichael)\ **Replies:** 0\ **Last updated:** [February 6, 2020, 5:18pm UTC](https://community.simple-help.com/t/enable-swap-on-aws-linux-machines/337 "2020-02-06T17:18:54Z")
We run a bunch of machines on Amazon, and many of them are the t3.nano or micro instances, which don’t come out of the box with swap enabled, which is a weeeee bit of a pain if you run a webserver, as the 1GB memory be a…