# 5.5 Server Not Working **URL:** \ **Category:** Server Administration\ **Created:** [June 23, 2024, 12:40am UTC](https://community.simple-help.com/t/5-5-server-not-working/1473 "2024-06-23T00:40:07Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Ryan\_Gravel](https://community.simple-help.com/user_avatar/community.simple-help.com/ryan_gravel/32/383_2.png) [@Ryan\_Gravel](https://community.simple-help.com/u/Ryan_Gravel)\ **Post date:** [June 23, 2024, 12:40am UTC](https://community.simple-help.com/t/5-5-server-not-working/1473/1 "2024-06-23T00:40:07Z")
Updated to 5.5 and nothing is working. Running ‘serverstart.sh’ shows the following error. \/lib/ext exists, extensions mechanism no longer supported; Use -classpath instead. .Error: Could not create the Java Virtual Machine. Error: A fatal exception has occurred. Program will exit. Reverted to a 5.4.10 snapshot while investigating. Debian 12 with SSL only listening on 443. Thanks! ---
**Author:** ![Ryan\_Gravel](https://community.simple-help.com/user_avatar/community.simple-help.com/ryan_gravel/32/383_2.png) [@Ryan\_Gravel](https://community.simple-help.com/u/Ryan_Gravel)\ **Post date:** [June 24, 2024, 7:49am UTC](https://community.simple-help.com/t/5-5-server-not-working/1473/2 "2024-06-24T07:49:27Z")
Used the installer script they provide to update it and it works. Not sure what I had done wrong. Wish it remembered the technician Window sizing and placement like it did before though 🙂 ---
**Author:** ![Adam\_Remington](https://community.simple-help.com/letter_avatar_proxy/v4/letter/a/919ad9/32.png) [@Adam\_Remington](https://community.simple-help.com/u/Adam_Remington)\ **Post date:** [July 4, 2024, 2:03pm UTC](https://community.simple-help.com/t/5-5-server-not-working/1473/3 "2024-07-04T14:03:10Z")
I am having the same issue but I used the script provided. Any updates on what causes this?