6.3 Remote Access App Bug

Remote access App - All links no longer work
We have - Password, Silent, don’t add shortcuts, and different groups

When copying the Link - and pasting it nothing happens - normally we get a security box asking for server verification

we tried adding the /S /Name=xx Host=xxxx /ForceVerification to the end of each exe manually (nothing happens)

Only why - we found is copy the link, delete all the code from the end download and manually run the app, fill in the missing details

We had this problem. Support found a corrupted profile in the configuration folder on our simple-help install. They fixed the file for us and it worked again. Not sure if its your issue or not but worth a look.

1 Like