# Customer Reports

**URL:** <https://community.simple-help.com/t/customer-reports/297>\
**Category:** Alerts and Toolboxes\
**Created:** [January 5, 2020, 5:04pm UTC](https://community.simple-help.com/t/customer-reports/297 "2020-01-05T17:04:40Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Josh\_Barrett](https://community.simple-help.com/letter_avatar_proxy/v4/letter/j/eb9ed0/32.png) [@Josh\_Barrett](https://community.simple-help.com/u/Josh_Barrett)\
**Post date:** [January 5, 2020, 5:04pm UTC](https://community.simple-help.com/t/customer-reports/297/1 "2020-01-05T17:04:40Z")

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Does simple-help offer status reports? Our Pulseway application offers several in an easy for the client to read PDF. Which we only use Pulseway for servers and not workstations. I was wondering if Simple-Help had some sort of option for this as well or an idea on how to make something work.

This is what they are offering now [https://www.pulseway.com/reports-and-white-labeling](https://www.pulseway.com/reports-and-white-labeling)

Thanks!

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**Author:** ![Mike\_E14](https://community.simple-help.com/letter_avatar_proxy/v4/letter/m/9fc29f/32.png) [@Mike\_E14](https://community.simple-help.com/u/Mike_E14)\
**Post date:** [January 5, 2020, 9:06pm UTC](https://community.simple-help.com/t/customer-reports/297/2 "2020-01-05T21:06:13Z")

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Yes, SH offers simple reporting for this. The “Machine Usage Report” should get you what you want. Thanks!

 ![image](https://community.simple-help.com/uploads/default/original/1X/8b71b9b4fd8b296f4eefbdddf799249ef2d66246.png)

 ![image](https://community.simple-help.com/uploads/default/original/1X/097e07554522d29a5ccb6001eb596a82d2f3adb6.png)

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**Author:** ![Josh\_Barrett](https://community.simple-help.com/letter_avatar_proxy/v4/letter/j/eb9ed0/32.png) [@Josh\_Barrett](https://community.simple-help.com/u/Josh_Barrett)\
**Post date:** [January 6, 2020, 4:41pm UTC](https://community.simple-help.com/t/customer-reports/297/3 "2020-01-06T16:41:32Z")

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Thank you thats helpful. Maybe I can come up with a way to export the CSV info into a PDF somehow. It would be great if SH could run this on a cronjob to automate it.

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**Author:** ![Tim\_Beard](https://community.simple-help.com/letter_avatar_proxy/v4/letter/t/74df32/32.png) [@Tim\_Beard](https://community.simple-help.com/u/Tim_Beard)\
**Post date:** [January 6, 2020, 5:20pm UTC](https://community.simple-help.com/t/customer-reports/297/4 "2020-01-06T17:20:19Z")

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I need a report automatically emailed to the customer everyday. What would it take to come up with this?

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**Author:** ![Josh\_Barrett](https://community.simple-help.com/letter_avatar_proxy/v4/letter/j/eb9ed0/32.png) [@Josh\_Barrett](https://community.simple-help.com/u/Josh_Barrett)\
**Post date:** [January 6, 2020, 5:45pm UTC](https://community.simple-help.com/t/customer-reports/297/5 "2020-01-06T17:45:08Z")

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TThis is a sample report from Pulseway. Its great but we want to stay away from using Pulseway on workstations for cost reasons. We manage about 2,800 end user work stations and want to use SH as much as possible.

 ![sample](https://community.simple-help.com/uploads/default/original/1X/bdb1b640f981494d8af1f28f771d4256e12891d5.png)

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**Author:** ![Mike\_E14](https://community.simple-help.com/letter_avatar_proxy/v4/letter/m/9fc29f/32.png) [@Mike\_E14](https://community.simple-help.com/u/Mike_E14)\
**Post date:** [January 8, 2020, 3:00pm UTC](https://community.simple-help.com/t/customer-reports/297/6 "2020-01-08T15:00:43Z")

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SimpleHelp doesn’t have that type of reporting unfortunately

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**Author:** ![Jarred\_Wheeler](https://community.simple-help.com/user_avatar/community.simple-help.com/jarred_wheeler/32/87_2.png) [@Jarred\_Wheeler](https://community.simple-help.com/u/Jarred_Wheeler)\
**Post date:** [January 17, 2020, 4:41pm UTC](https://community.simple-help.com/t/customer-reports/297/7 "2020-01-17T16:41:49Z")

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I’m 100% positive you can craft a powershell report to collate all of that data since it looks to be 90% Windows data.

Just depends on if you want to make a massive recon script or not.

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**Author:** ![Josh\_Barrett](https://community.simple-help.com/letter_avatar_proxy/v4/letter/j/eb9ed0/32.png) [@Josh\_Barrett](https://community.simple-help.com/u/Josh_Barrett)\
**Post date:** [January 19, 2020, 7:25pm UTC](https://community.simple-help.com/t/customer-reports/297/8 "2020-01-19T19:25:02Z")

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Thats a good idea. I did find this.

> **[PowerShell script to get computer information - Stephanos Constantinou Blog](https://www.sconstantinou.com/powershell-script-to-get-computer-information/)**
>
> PowerShell script to get computer information. This is a simple script that retrieves basic information from computers in the network fast and easy.

Maybe it could help others to get started.

Thanks again!

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**Author:** ![Ryan\_C\_Smith](https://community.simple-help.com/letter_avatar_proxy/v4/letter/r/4491bb/32.png) [@Ryan\_C\_Smith](https://community.simple-help.com/u/Ryan_C_Smith)\
**Post date:** [January 26, 2020, 6:07am UTC](https://community.simple-help.com/t/customer-reports/297/9 "2020-01-26T06:07:19Z")

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Once you get this data, what can you do with it? Anyway to import it into the notes?

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**Author:** ![Tim\_Beard](https://community.simple-help.com/letter_avatar_proxy/v4/letter/t/74df32/32.png) [@Tim\_Beard](https://community.simple-help.com/u/Tim_Beard)\
**Post date:** [July 13, 2020, 8:32pm UTC](https://community.simple-help.com/t/customer-reports/297/10 "2020-07-13T20:32:50Z")

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Like Josh uses a Pulseway report that is automatically emailed to his clients I too do this using Solarwinds. It is the only thing keeping me glued to them. Has there been another solution developed for this yet?

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**Author:** ![Darrell\_Swafford](https://community.simple-help.com/user_avatar/community.simple-help.com/darrell_swafford/32/82_2.png) [@Darrell\_Swafford](https://community.simple-help.com/u/Darrell_Swafford)\
**Post date:** [July 14, 2020, 12:11pm UTC](https://community.simple-help.com/t/customer-reports/297/11 "2020-07-14T12:11:30Z")

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Just a reminder. The Devs said they do not actively monitor the Community Forums. If you really want something submit a feature request, or a ticket if the community cant help you resolve it. 🙂 This maybe one of those times if you haven’t already.

I really enjoy this forum a lot. Its a great resource for helping each other. 🙂

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**Author:** ![Ian\_Durrant](https://community.simple-help.com/letter_avatar_proxy/v4/letter/i/da6949/32.png) [@Ian\_Durrant](https://community.simple-help.com/u/Ian_Durrant)\
**Post date:** [July 14, 2020, 2:01pm UTC](https://community.simple-help.com/t/customer-reports/297/12 "2020-07-14T14:01:46Z")

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I just wish it was a bit busier in here. I guess if we _all_ started using it more with an expectation of reasonably quick response, it would start to achieve that.

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**Author:** ![Darrell\_Swafford](https://community.simple-help.com/user_avatar/community.simple-help.com/darrell_swafford/32/82_2.png) [@Darrell\_Swafford](https://community.simple-help.com/u/Darrell_Swafford)\
**Post date:** [July 15, 2020, 2:24pm UTC](https://community.simple-help.com/t/customer-reports/297/13 "2020-07-15T14:24:39Z")

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True. I am trying to check once or twice a week. Hopefully more people will start contributing. Its still fairly new though.
