# How to determine a good service level agreement with IT services

**URL:** <https://community.simple-help.com/t/how-to-determine-a-good-service-level-agreement-with-it-services/1070>\
**Category:** Remote Support and Access\
**Created:** [June 14, 2022, 10:16am UTC](https://community.simple-help.com/t/how-to-determine-a-good-service-level-agreement-with-it-services/1070 "2022-06-14T10:16:34Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Angelica\_Varner](https://community.simple-help.com/user_avatar/community.simple-help.com/angelica_varner/32/416_2.png) [@Angelica\_Varner](https://community.simple-help.com/u/Angelica_Varner)\
**Post date:** [June 14, 2022, 10:16am UTC](https://community.simple-help.com/t/how-to-determine-a-good-service-level-agreement-with-it-services/1070/1 "2022-06-14T10:16:34Z")

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My business associate suggested this [restaurant IT support](https://www.cardonet.co.uk/it-support) service that sets a thorough service level agreement. Before hiring it, I need to know what makes service level agreements worth considering. If anyone here is aware of such matters, I’d appreciate a fast response. Thanks!