# Remote Access Agent on Windows 2000

**URL:** <https://community.simple-help.com/t/remote-access-agent-on-windows-2000/762>\
**Category:** Remote Support and Access\
**Created:** [May 27, 2021, 12:28am UTC](https://community.simple-help.com/t/remote-access-agent-on-windows-2000/762 "2021-05-27T00:28:04Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![ProfileSlayer](https://community.simple-help.com/letter_avatar_proxy/v4/letter/p/b9bd4f/32.png) [@ProfileSlayer](https://community.simple-help.com/u/ProfileSlayer)\
**Post date:** [May 27, 2021, 12:28am UTC](https://community.simple-help.com/t/remote-access-agent-on-windows-2000/762/1 "2021-05-27T00:28:04Z")

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Has anyone ever had experience with installing the Remote Access Agent on Windows 2000? I’ve got a Windows 2000 machine that I’m trying to install it on, and there’s no GUI response or any indication that the file is even running when opened…

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**Author:** ![Peter\_K\_Knowles](https://community.simple-help.com/user_avatar/community.simple-help.com/peter_k_knowles/32/437_2.png) [@Peter\_K\_Knowles](https://community.simple-help.com/u/Peter_K_Knowles)\
**Post date:** [May 27, 2021, 2:29pm UTC](https://community.simple-help.com/t/remote-access-agent-on-windows-2000/762/2 "2021-05-27T14:29:21Z")

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Server requirements state either Win 7 or Server 2008 as minimum requirements. I’d have to assume the client has the same?

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**Author:** ![Samuel\_White](https://community.simple-help.com/user_avatar/community.simple-help.com/samuel_white/32/307_2.png) [@Samuel\_White](https://community.simple-help.com/u/Samuel_White)\
**Post date:** [May 27, 2021, 4:52pm UTC](https://community.simple-help.com/t/remote-access-agent-on-windows-2000/762/3 "2021-05-27T16:52:06Z")

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Just curious, what are you running win2000 for?

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**Author:** ![ProfileSlayer](https://community.simple-help.com/letter_avatar_proxy/v4/letter/p/b9bd4f/32.png) [@ProfileSlayer](https://community.simple-help.com/u/ProfileSlayer)\
**Post date:** [May 27, 2021, 11:05pm UTC](https://community.simple-help.com/t/remote-access-agent-on-windows-2000/762/4 "2021-05-27T23:05:37Z")

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It’s a Biesse Arrow CNC, running NC1000, and it can’t be upgraded past Windows 2000, which is extremely stupid

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**Author:** ![ProfileSlayer](https://community.simple-help.com/letter_avatar_proxy/v4/letter/p/b9bd4f/32.png) [@ProfileSlayer](https://community.simple-help.com/u/ProfileSlayer)\
**Post date:** [May 27, 2021, 11:06pm UTC](https://community.simple-help.com/t/remote-access-agent-on-windows-2000/762/5 "2021-05-27T23:06:12Z")

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I did wonder that, but couldn’t find any validation on it

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**Author:** ![Tony](https://community.simple-help.com/user_avatar/community.simple-help.com/tony/32/31_2.png) [@Tony](https://community.simple-help.com/u/Tony)\
**Post date:** [May 27, 2021, 11:28pm UTC](https://community.simple-help.com/t/remote-access-agent-on-windows-2000/762/6 "2021-05-27T23:28:06Z")

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Unfortunately you cannot connect to windows 2000. You may be able to use the VNC option in SimpleHelp to get around this but I’ve never tried it.

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**Author:** ![ProfileSlayer](https://community.simple-help.com/letter_avatar_proxy/v4/letter/p/b9bd4f/32.png) [@ProfileSlayer](https://community.simple-help.com/u/ProfileSlayer)\
**Post date:** [May 28, 2021, 7:39pm UTC](https://community.simple-help.com/t/remote-access-agent-on-windows-2000/762/7 "2021-05-28T19:39:17Z")

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Alright, I’ll give that a shot. Thank-you!