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5.2.12 includes a Technician Console timeout option as part of the Technician Group Permissions. It works as follows:

  • It is set in the Session Limits tab in much the same way as the session timeout.
  • Any activity in a session will prevent the Technician Console from timing out.
  • When the timeout is reached the Technician Console shows a new dialog that gives the user one minute to act prior to logout.
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