# The technical console failed to load

**URL:** <https://community.simple-help.com/t/the-technical-console-failed-to-load/1834>\
**Category:** Remote Support and Access\
**Created:** [November 7, 2025, 9:00am UTC](https://community.simple-help.com/t/the-technical-console-failed-to-load/1834 "2025-11-07T09:00:51Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Uradian\_Bezuidenhoud](https://community.simple-help.com/letter_avatar_proxy/v4/letter/u/a587f6/32.png) [@Uradian\_Bezuidenhoud](https://community.simple-help.com/u/Uradian_Bezuidenhoud)\
**Post date:** [November 7, 2025, 9:00am UTC](https://community.simple-help.com/t/the-technical-console-failed-to-load/1834/1 "2025-11-07T09:00:51Z")

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I’m receiving an error when downloading the technical console and installing it.

“the technical console failed to load” An unexpected error has been encountered. Please notify [contact@simple-help.com](mailto:contact@simple-help.com).(NullPointerException)”

Have uninstalled and reinstalled application, SimpleHelp folders deleted from Program Files and Progran Data.

Kind regards

Uradian