5.5.11 is out, did not notice many changes

Remote Support and Access
1

not much of any problems, I have only tested windows machines. I wish the workstations upgrade gave more information, some machines you need to log into right away you better have an alternative method of remoting in because it will just take forever. I wish there was more feedback when a workstation is updating after a server upgrade. Even if it has to be prepackaged based on how many files got updated vs how many to go…just something.

2

Can you run a toolbox to see if it still continues to fail? My toolboxes have consistently failed for the past two versions (this one and the last). I was hoping this one would fix it, but no. Even just creating a new toolbox with the simplest, most basic task I can think of - nothing works and fails near immediately after clicking the button to run.

Otherwise, I upgraded my server and all machines two days ago, and everything else went smoothly, with no issues to note, with plenty of use since.

3

If you have not already done so, could you send us more information so we can dig into the toolbox issue please? We’re not aware of any toolbox issues in 5.5.11, so I’m very interested to get a clearer picture about what is failing.

4

@Marco_Ferrante A good point. If services are not updated explicitly then it can take some time for a new session to start. We’ll add more feedback here to make it clearer what is happening.

5

Hello sorry I am just replying now. I had not had issues with toolbox, sometimes they are hit and miss but it seems you Christopher have a specific issue. I am sure support will take care of the issue. Mr. Christelis I appreciate the quick response, also please, I use ddns services to reach my servers and I rely on different ones for redundancy…can’t you just have a textbox where I can copy and paste all of them at once rather than having to enter each one individually? Does it really make that much of a difference if it’s only on the enterprise version?

6

Thanks.

I was figuring it was related to this issue that was put out in April about toolboxes and the 5.5.10 version: Toolbox scripts hitting `java.lang.ArrayIndexOutOfBoundsException: index 17 is larger than length 17` on SH 5.5.10? - #4 by Josh-Loader

I’ll just put in a ticket. It is not a critical issue by any means, but a minor inconvenience for a few things lately. Thanks!