Remote Support
Remote Access
Monitoring and Management
Presentation
Remote Work
Standard
Business
EnterpriseThanks for your replies everyone.
We did intentionally push this change into the 5.5.x release stream as we consider it a critical security feature. It makes it harder for SimpleHelp to be used in a malicious way to gain unauthorised access to endpoints. There is no vanity involved here (we’d rather there were no confirmation required) but our primary intention is to reduce remote attacks using SimpleHelp. If you contact us directly (see below) I can provide more information on the motivation for this change, why we consider it critical, and why we believe this is the best solution for our users.
Other feature works (clipboard management and synchronisation, etc.) has gone into the 6.0 stream. Our focus has now returned to this, and while it isn’t quite stable yet we’re happy to share a very early pre-release version to anyone who wishes to review the changes prior to the public beta.
Finally, if there are situations in secure environments that we have not catered for please let us know by emailing support@simple-help.com, or you can email me directly if you prefer george@simple-help.com.