A Way to queue toolboxes

Alerts and Toolboxes
1

So I came up with a way to queue toolboxes up. So when a machine(s) come online it automatically runs.
I am using the alert and tagging functions for this.

Create a new alert. Name it.
Put the trigger to be a file. Set it to a file you know will never exist.

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For machines, show advanced filter and alert using a tag. Create a newtag. This will be the queue.

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For trigger actions, set your toolbox. For the last action, set to remove the tag from the machine, effectively removing it from your queue.

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Remove any reset triggers and actions.

You should end up with something like this.

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Now to add a machine to the queue, bit it offline or online, add your tag to it.

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Let me know what you think and if you have ideas to improve it.

2 Likes
2

Hey,
thanks for this!
This is life changing.
I have modified this a bit for my needs:

Instead of just deleting the tag which is preassigned on offline devices, i am also adding a new tag to identify that this “Job” run successfully. Otherwise this is really helpful!
Thanks

1 Like
3

For some reason I am just unable to get this to work.

I set the tag on a machine, within about 30 seconds SH recognizes it (you see a flag get applied), and then it removes the tag and the flag disappears. So it seems like things worked, but I can’t get any toolboxes to actually run for whatever reason.

I can run any of the toolboxes directly on the machine and they all complete successfully. I wish there was a logfile that I could look at to see if there’s any indication in there.

@Darrell_Swafford or @Furkan_Cevik - did you have any troubles like this?

1 Like
4

Hey @realmx2

I thought i was crazy. When i was playing around with these tags again on the latest SH Version, i also had some weird issues that no toolboxes were running.

I played around with some and it didnt work like how it worked before. Since i was only testing something, i put this aside. Maybe its a bug with the latest version?

You can hit up the support and lmk, thanks!

1 Like
5

How about using the toolbox API to remove the tag as a part of the script instead of as an action on the alert?

ServerUtilsRemoveMachineTag(@ThisMachine(),TAGNAME)

Unfortunately, they never documented this API, but it is working (and mentioned on the beta page for 5.3 - SimpleHelp 5.3 Beta - Remote Support Software by SimpleHelp)

1 Like
6

I had no idea about about this API!
Your link is to an announcement from about 3.5 years ago.
I wonder if that means the the new API call is still in ‘Beta’ or in 'production?
Also, what other undocumented ‘features’ are available?

7

I am experiencing similar issues since about 5.5.6 (I think).
I have not opened a ticket.