Automatic recording of sessions

Does anyone know of a way, either per machine, per customer or across the entire access tab to have sessions automatically record?

I believe you can set this in group permissions. I have not played with this, but was in my console and figured it might help. Let me know if that’s what you were looking for?

Here is the documentation - Administrator Guide - Remote Support Software by SimpleHelp (

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That did it. Thank you so much!