Big problem with setting up machines on prem with MFA turned on!

We are requiring that all software and services we use or provide use MFA as a security protection.
For the most part this has not been an issue with one rather problematic exception.

If a technician is onsite at a client and needs to set up a Simple Help Access client, they can not choose a folder to assign. You can type one in, but with all of the clients we have and case sensitivity, it’s not practical to expect our techs to remember the exact folder structure of every client.

Please provide a means for logging in so that we can once again utilize the choose folder button again.


This has been resolved in updates.