SimpleHelp Community

Just tested mobile support on Android - very nice!


#1

Now that I’m finally upgraded to 5.4.7 I tested mobile remote Android viewing and chat - that is going to be very helpful!


#2

Any of their work is very polished and has lots of thought before putting into code.
I’ve been using their solution for a long time and never had any issues. I’m glad you are pleased with their improvements!


#3

Is this a mobile app??


#4

Hi Rob,

There is an IOS and Android app - it enables view only access of the phone for the tech. I tested it and posted the above. Since I have done one session with a user on a Samsung phone. I had to tell them what to click but it saved a lot of time.

Doug


#5

Even that will be handy helping people out esp. friends.