Am I missing something with supporting macOS?
User grabs Remote Support, fills in details and joins the support queue.
We connect, and can see and do nothing.
The “Controlling macOS Permissions” really doesn’t give me a way of walking a user through enabling the setting to give me control of the system.
While I can use and support a mac system to at least a basic level, navigating blind is nigh on impossible.
It’s great having support for macOS, but it really should be easier to get going as most of our mac users are not tech savvy at all.
If I am missing something I really would appreciate being pointed in the right direction…