Remote Support
Remote Access
Monitoring and Management
Presentation
Remote Work
Standard
Business
EnterpriseTo support our users during the coronavirus pandemic we built and released Remote Work in version 5.2.8 for free with a plan to introduce licensing some time after the pandemic. Some years and a few versions later we are planning on introducing paid licensing for Remote Work in the upcoming version - 5.6.
As we’ve listened to feedback about the product and our original licensing plan we’ve improved Remote Work over the updates since 5.2.8 and we think we have a licensing model that will work well for everyone:
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For Business license users remote work will be available for $30 per machine per year. You can contact us to add it to your license any time.
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Remote Work won’t be a feature in new Standard licenses but if you’ve been using it with your existing Standard or Classic license then feel free to contact us to add it at the same cost as the Business license.
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For Enterprise license users remote work will be unlimited and will have no additional per device cost. To switch to Enterprise you can upgrade your license via the account link on our website.
We think this model will work well for customers using Remote Work on a limited scale and customers that are using it heavily. We hope it will provide an opportunity to offer remote work to your customers and scale up usage without worrying about unpredictable costs.