SimpleHelp Community

Setup a machine for remote work when SimpleHelp can't connect to email server


#1

I still haven’t been able to send email from SimpleHelp (there is a different thread I started for that problem). How can I setup a Remote Work user without using email?

I ended up creating a tech with access only to that machine which enabled the user to test it out but it’s using one of my two concurrent connections.


#2

Not the answer to all of your questions for things that should work, but maybe consider a second cheap email service that I use for things like SimpleHelp (I use mxroute, just don’t try to use them for anything unsolicited or any kind of marketing), just add it to your SPF / DKIM records - have had no issues going this route as opposed to running everything through my 365 services.


#3

Think I might re-subscribe to AuthSMTP - have used it in the past - $36/year and deliverability was fine


#4

I subscribed to AuthSMTP and successfully setup SH email in under 10 minutes. Thanks again for the good suggestion.