We have made some changes to our SimpleHelp accounts system in order to combat a noticeable rise in fraudulent account creation, card testing attempts and trial requests for malicious purposes. We do not expect that these changes will affect existing customers in any way, but we wanted to make you aware of what is changing behind the scenes.
- A SimpleHelp account is now required to trial SimpleHelp.
- Trials can be requested from the License page of your SimpleHelp account.
- Accounts are now manually approved by us as they are created.
If you experience any issues with your account please let us know.