SimpleHelp Community

System inventory trying to confirm SSD vs HDD


#1

On the overall machine report you have a section for HDD vs SSD but it is not accurate.

If you connect to a system and then hit diagnostic mode button, info tab there is a disk info there that pulls Drive Model. Can I get drive model added to the “Hardware inventory report”?


#2

Sounds like a reasonable request / idea.
Did you submit as a feature request support ticket?


#3

Make sure to send in a feature request.

In the meantime, (If your using Windows machines), you could use a Powershell script to run and pull the info and put it in the machine properties:

Use Microsoft get-disk:

Use SimpleHelp Machine Properties:
https://simple-help.com/toolbox-scripting-guide#set-machine-property


#4

We do have an open improvement ticket for this, and I’ve added this thread to make sure the report is covered too.