Window Position and Text Echo

Remote Support and Access
1

Hi, I’ve had a nagging couple of issues that I can’t get past. Previously have opened a ticket, but none of the suggestions helped.
Issues: 1) I want to have a new session window open in the same size/position as the previous and 2) have text echoing on all the time. As many times as I option these in the User Session Interface, neither sets or remembers.
And this has carried through a fresh install with the newest version on a new server (absolutely nothing the same except the PC I am using. Have even fully uninstalled, cleaned directories and reinstalled on the PC. PC is a Win 10 Pro that has gone through several of the feature updates over the time of this issue.
Has anyone had a similar experience?
Thanks!

2

What version are you on? the New Version 5.2.11 uses tab for new sessions.

3

I’m on 5.2.11 with tabbed sessions disabled. Tabbing was useless for us, as frequently we’re working between two computers on the same ticket.

4

Looks like this might have been fixed in 5.2.12
https://simple-help.com/release-news

  • [Bug] Fixed an issue causing windows to not open in their previous location when multiple monitors are being used.